FAQs – AUTHENTEKA

We will attempt to give you all data necessary for shopping.If we don’t answer your questions below ,please don’t hesitate to contact us at INFOAUTHENTEKA@GMAIL.COM . Please allow up to 24 hours for response.

HOW TO SHOP - Shopping with AUTHENTEKA is very effortless :

1. Just simply view the product you are interested in .

2. Click on the product photo to zoom in and view every detail.

3. Select size, color and quantity.

4.Add to cart.You then have the option to continue shopping or to process order. To process your order simply checkout or click view cart.

5. Select a payment method.You will automatically receive an email confirmation once your order is placed .Thank you.

WHAT TYPE OF PAYMENT DO YOU ACCEPT -We accept all major credit/debit cards and PayPal. We also have a buy now pay later option.

MY ORDER WONT GO THROUGH,WHAT SHOULD I DO -Review your credit/debit card information, billing and shipping address, if you are still receiving an error message please ensure you’re using the latest version of your web browser.

I’M HAVING SECOND THOUGHTS, CAN I GET A REFUND -Due to the exclusivity of these items we do not accept returns/cancellations. All sales are final. Before you finalize your purchase please ensure that you select the correct color, size and quantity.

EXCHANGE- Unless company error, exchanges will not be accepted due to COVID-19.

ARE THESE ITEMS HANDMADE -Yes all items are handmade .

HOW CAN I COLLAB WITH AUTHENTEKA - Email us at infoauthenteka@gmail.com

You can also join our affiliate program (check footer menu) high and fast pay out.

DO YOU SHIP WORLDWIDE - Absolutely, we do ship worldwide. FREE SHIPPING ON ALL ORDERS WORLDWIDE (limited time only) no code needed.

WHAT IF AN ITEM IS SOLD OUT - Just tap notify me when available or subscribe to our mailing list to be notified about restock dates.

WHEN WILL MY ORDER SHIP ? CAN I GET AN UPDATE ON MY ORDER ? - Each product processing time is unique/particular. Please check product description to confirm wait time. For updates on your existing order (in our footer menu) please select “Track Order “ to see exactly where your package is .